Government entitlements update

Retirement affordability requires a full understanding of your entitlements.

Government entitlements update

Retirement affordability requires a full understanding of your entitlements and changes to the rules. Here’s the latest government update to help clarify these for you.

New look Human Services website
Anyone who is familiar with using will have noticed that it has a new look. This means that ?nding the information and pages you used to visit may take a little longer than usual; however, there is one change that you may ?nd useful. The online payment and service finder enables you to input a few simple details, from which you will be given an indication of payments and services that you may be eligible for, as well as an estimate of the rate at which such payments may be made.

Australian Marriage Law Postal Survey – key dates
Most Australians who are going to vote in the same-sex marriage survey will have already returned their postal votes, so what happens from this point forward? When will we know the result? For those who are interested, here are the remaining key dates:

• Tuesday 7 November – survey closes

• Wednesday 15 November – results will be published on ABS website.

Age Pension paper claim forms still available
Despite the push to have customers make claims and update details online, for those without computer access, paper claim forms are still available. And if you need some assistance to complete your claim form, you can receive this over the phone or at a Centrelink Service Centre. Should you need to update your details, you can actually do this in writing, over the phone or online.

Reinstatement of Pensioner Concession Cards
Pensioners who lost their Age Pension entitlement and Pensioner Concession Card (PCC) as a direct result of the asset threshold rebalancing that took place on 1 January 2017, should soon receive a reinstated PCC in the post. The cards will be issued on 9 October and should take about 14 days to reach recipients. Concessions associated with the PCC will not be backdated.

Indexation for part Age Pension thresholds
If you’ve previously just missed out on a part Age Pension due to your income or assets being too high, then the indexation of thresholds may mean that you now qualify. Details of the new thresholds can be accessed by clicking the links below:

Income thresholds

Asset thresholds

And if you don't qualify for an Age Pension due to your assets, but consider your income to be limited, then you may be eligible for a Commonwealth Seniors Health Card, with indexed thresholds applicable from 20 September 2017.


    To make a comment, please register or login
    29th Oct 2017
    To date am still awaiting pcc.
    Waiting to retire at 70
    29th Oct 2017
    New look Human Services website. Great!!!!

    Here we go ... CentreLink Online Account:


    Why would we expect ANYTHING but this message from ANY CentreLink Site?

    Why would anyone just print a press release from CentreLink without trying it?
    29th Oct 2017
    Centrelink tells me I have new mail from them but when I attempt to open the documents, they are blocked.
    Old Geezer
    29th Oct 2017
    They only work in certain browsers.
    minnie orb
    29th Oct 2017
    same problem here....
    I downloaded Mozilla and now I can read the mails.
    29th Oct 2017
    Centrelink in their inimitable way use a “plug in” that has not been updated to work with all browsers eg mac Safari. Attempting to open a communication registers it as read (font changes) even though the browser has been unable to open the communication. (Plug in not supported) This is a problem because C/L have a record of you having read the communication when in fact you haven’t been able to.
    I wrote to C/L months ago to alert them to this error and made it clear that if they want to communicate with me, then they must use my postal address or attach a pdf to the email that tells me that I have a letter waiting on MyGov. (how stupid is that?)

    Funny that the ATO, also using MyGov, send me letters that I can read, so it is not impossible for C/L to get their act together if they use the same plugin as the ATO.
    I pointed out that my banks, superfund and other secure sites use pdf (portable document format) that can be used, and read by any browser. I made it clear that communication is a two way process and that I had no intention of learning morse code, semaphore or a foreign language to read their material, neither did I think it appropriate to install another browser just to read what they have sent me, I don’t need to do this for anybody else. There are well tried and tested systems for communication, why does C/L spend our money on IT experts to invent and maintain their own system?
    They have now put me on their snail mail list until they sort themselves out. Those who cannot open their C/L letters should all demand the same - I imagine that they might get the message.
    Old Geezer
    29th Oct 2017
    It is very wrong that anyone not on a full old age pension gets a Pensioner Concession card.

    Hopefully that will be fixed in the next budget.
    29th Oct 2017
    Seven letters to C.Link and a fifty minute phone call and still unable to contact their office, it must be on purpose they can't be contacted.
    29th Oct 2017
    Self funded retirees should be compesated as a "thank you" for saving the government money to hand out to those who did not save for their retirement.
    29th Oct 2017
    billie you are spot no thanks for doing the right thing ,I have seen it with work mates that blew it all and are now on a pension a fact that will stop super uptake.The new asset test bought in by Fat J.Hockey make super for some not attractive.
    31st Oct 2017
    Got pcc today, elated, sorry old geezer, I worked for 55 years, and saved the governments heaps.

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