Melbourne Airport launches new tech to halve security wait times

New tech ‘allows everything to stay in your bag, including laptops, resulting in a quicker screening process’.

Melbourne Airport launches new tech to halve security wait times

A 2018 International Air Transport Association survey revealed that almost six in 10 passengers feel that having to remove personal items from bags is ‘intrusive’, and almost half disliked being asked to remove laptops and large electronic devices from carry-on luggage.

Well, the days of pulling out laptops, tablets, liquids and electronics may be behind travellers moving through Australia’s second busiest airport – Melbourne’s Tullamarine – with new 3D scanners that make this process redundant. And the newly launched ‘smart lanes’ will effectively halve security checkpoint time for travellers.

“Overall, we are seeing a 50 per cent reduction in passenger journey time, down to a little more than a minute,” said Melbourne Airport head of security Scott Dullard.

The new CTiX checkpoints feature “advanced explosives detection” and Computed Tomography (CT) X-ray technology, which provides the highest level of detection – and low false alarm rates – eliminating the need to remove items from bags.

“The new technology allows analysis of 3D images, improving security outcomes by providing security staff with greater detail, and functionality to conduct their assessments,” said Mr Dullard.

“The solution also benefits passengers, as CT allows everything to stay in your bag, including laptops, resulting in a quicker screening process.”

Four new security lanes in Terminal 4 at Melbourne Airport now include the updated carry-on baggage scanners, automated tray return systems and screening management platforms.

Two additional units in T4 and another seven in T2 should be in place in the next two months and the company that developed the systems is working with a number of Australian airports to roll out the new technology.

Do you feel put out having to remove items from your bags? Or do you accept is as part of safer travel?

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    COMMENTS

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    Tanker
    12th Oct 2019
    4:35pm
    I have a laptop bag that unzips to open out so that the laptop doesn't have to be removed. This exactly what happens when traveling in the U.S. but not here it has to be removed each time.
    My major gripe is that at Melbourne airport because of knee replacements I always have to take off my shoes and place them in a container and send them through the scanner. I then walk through the people scanner, which goes off and I have a wand run over my body. However there always seems to be only one wand per security area and if that is being used, or a male officer is not available I have to stand aside and wait while all my stuff is now in a tray, which is wide open, at the end of the conveyor at the mercy of anyone who fancy's any of it. I don't mind security, in fact it is essential, it is fact that a privatised concern runs more on minimum manning levels, boosting profit, than on adequate levels of customer service.
    Tanker
    12th Oct 2019
    4:35pm
    I have a laptop bag that unzips to open out so that the laptop doesn't have to be removed. This exactly what happens when traveling in the U.S. but not here it has to be removed each time.
    My major gripe is that at Melbourne airport because of knee replacements I always have to take off my shoes and place them in a container and send them through the scanner. I then walk through the people scanner, which goes off and I have a wand run over my body. However there always seems to be only one wand per security area and if that is being used, or a male officer is not available I have to stand aside and wait while all my stuff is now in a tray, which is wide open, at the end of the conveyor at the mercy of anyone who fancy's any of it. I don't mind security, in fact it is essential, it is fact that a privatised concern runs more on minimum manning levels, boosting profit, than on adequate levels of customer service.


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