Cruise giant hacked: Passenger data breached

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In mid-August cruising giant Carnival Corporation was hit by a cyber attack, which may have leaked the personal information of workers and passengers alike.

Carnival Corporation, which operates Carnival Cruise Lines, Cunard, Holland America Line, P&O and Princess Cruises, was hit by a ransomware attack. Globally, Carnival Corporation employs 120,000 people and serves 11.5 million passengers each year.

One of the brand’s IT systems was breached, meaning the personal data of passengers and employees from that cruise line may have been stolen. However, it is not yet clear which cruise line was the victim.

The attack on Carnival Corporation follows attacks on two other leading travel companies earlier in the year. Millions of guests where caught up in a data breach of Marriott’s hotel app in April. And in August, cyber attackers knocked 30,000 computers offline and stole sensitive files from CWT, forcing them to pay a $6.3 million ransom.

Carnival said in a statement, “Although we believe that no other information technology systems of the other company’s brands have been impacted by this incident, based upon our investigation to date, there can be no assurance that other information technology systems of the other company’s brands will not be adversely affected,”

While Carnival does not expect the breach to impact its operations or financial results, it does anticipate claims of remuneration. “Nonetheless, we expect that the security event included unauthorised access to personal data of guests and employees, which may result in potential claims from guests, employees, shareholders, or regulatory agencies.”

Have you travelled with a Carnival Corporation cruise line? Do you fear for your private and personal information when you travel? 

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Written by livga


Total Comments: 3
  1. 0

    Have been a client of Carnival Corporation on Princess, HAL and P&O Australia ships. All we can do is monitor our credit cards and so far we seem to be OK. Unfortunately every passenger has to have a credit card on board. Sure, at the end of the trip you can pay in cash but they have the details of a card.

  2. 0

    I think it was P&O. There systems were down almost a week. Not sure about the other lines. As Mariner says, all you can do is monitor your credit card etc. When Facebook got hacked, I was one of the clients that my email address looks like was possibly ‘sold’. It was fortunately for me my Old email address, so I could monitor the emails and I knew exactly which emails came from the hacking.

  3. 0

    I do not fear for my credit card data, since my last cruise the details (expiry date, CVC) have been updated and my passport has also been renewed.
    Question: why would any business have to pay a ransom? Surely competent IT departments would do daily back-up of all their data. In any case why did they have the data in ‘dormant’, ie not currently active, accounts in a situation where they were susceptible to cyber attack.
    For the same reason I have warned my wife about store loyalty cards. She has been in a store in another state and the shop assistant, by using her phone number for a search, bring up all her private details (ie name, address, date of birth etc), ideal fodder for hackers wanting to steal identity



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