21st Mar 2019
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Qantas passenger forced to hide for her life on Aussie flight
Author: Liv Gardiner
Qantas passenger forced to hide for her life on Aussie flight

Despite Laura Merry having written documentation from Qantas confirming its awareness of her deadly nut allergy months before her flight, the ground crew insisted they hadn’t been alerted and that it was too late to make any requests.

According to The Sun, despite her plea for the airline not to serve nut-based snacks on the hour-long flight to visit her sister, the crew insisted on doing so anyway.

She pointed out that the snacks were complimentary, and as the customers had not paid for them, the airline had no obligation to serve them.

woman wearing face mask

Photo: Twitter

To counter her concerns, the airline gave her a face mask.

Fearful for her life, Laura hid in the plane’s toilet cubicle as the snacks were served. Outrage has broken out over social media, with people expressing their disgust at Qantas’ customer service, insisting a refund is called for and even calling for a nut ban on all airlines.

Do you agree that nuts should be banned on airlines? How should the airline and crew have handled the situation? As always, let us know below. 

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    COMMENTS

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    Dobbo1
    23rd Mar 2019
    8:10am
    Surely this is not a serious article? Why should Qantas stop serving nuts because of ONE passenger! If she is that bad, she should have to take personal precautions for her nut allergy. I think it is selfish to expect the entire plane not to be served nuts because of ONE passenger. As it was only an hours flight, maybe a car trip would have been better.
    MICK
    23rd Mar 2019
    9:48am
    Yeah. Its the way this world is going. One person has a problem so society now has to change its behaviour because of that person. Its the sort of anarchy playing out in Australia.
    Perhaps people like the lady concerned need to catch special flights rather than try to impose her demands and requirements on everybody else.
    trood
    23rd Mar 2019
    12:34pm
    There's only one nut that needs to be removed from the flight
    Foxy
    23rd Mar 2019
    3:22pm
    hahaha - trood - I came here to say exactly the same thing! The whole article is a joke! Or were Qantas dealing with yet another boo hoo "princess" person looking for a "freebie"??
    Canabelevit
    23rd Mar 2019
    10:03am
    So why just stop at Qantas? Everyone and every place along each of her trips should be informed so she has clear nut-free passage surely. The UBER drivers, hotels, buses, shops, and everywhere she may visit. If she has an alergy, she is the one responsible to take precautions, take own food, wear own mask, or if so risky, don't leave home. Sounds like a case of 'it's not me it's you and I'm entitled'.
    pedro the swift
    23rd Mar 2019
    10:33am
    What happened to personal responsibility? If you dont want something just say "no thanks". Snacks on planes are served in plastic, so no one has touch touch the product anyway. On flights I have taken if I dont want a snack or meal I just say "no thanks" and thats the end of it, no one has forced me to eat it or rammed it down my throat. Get over it and get a life.
    80 plus
    23rd Mar 2019
    10:38am
    The only things I would like are child free flights, no one under 16.
    trood
    23rd Mar 2019
    12:35pm
    100% with you there 80 plus!
    casey
    23rd Mar 2019
    10:58am
    Sounds like the only nut on that flight was her. What a bloody Princess she is.
    Hardworker
    23rd Mar 2019
    11:33am
    I feel sorry for this lady as it obviously is a serious issue for her. It's a shame the message somehow didn't get passed on but I don't really know what the airline could have done about it anyway. There are a lot of people out there who are allergic to all sorts of foods. If the rest of us were to accommodate all of them then maybe NO food or snacks would be served on flights. It really is up to the individual to deal with their own issue appropriately.
    Polly Esther
    23rd Mar 2019
    11:36am
    No no surely it's a scenario, a made up situation where the author wants people to 'solve' a ridiculous situation like this supposed one. Somebody is ( 'phishing' ) fishing for a bite.
    Silverhead
    23rd Mar 2019
    11:52am
    None of you have obviously seen a person with a nut allergy go into anaphalatic shock and be at deaths door. I was part of a big party where the restaurant said there were no nuts in a chocolate brownie. With seconds of one bite,the young woman with an allergy was gasping, Ambulance called and she had to go to hospital. These people dont imagine it. They only have to be around other people eating nuts for them to go into shock with a high risk of them dying. Why do you think schools ban all nuts in lunches and snacks? I love nuts and chomp on a handful of walnuts most days. I just count myself lucky I can do it. If you havent got serious allergies, count yourself lucky and stop being so damned selfish. I also know of a young man of 12, cannot be around cashews or sesame - so no tahini or hummous. Eating out is so hard and so risky. He did work with a Uni who were doing research trying to overcome the allergy, He had to eat something like 1.5 kilo of cashews a day under supervision - that didnt last for long. Remember people, people do not ask for these allergies! It could be down to the expectant mother not eating enough of nuts whilst pregnant, but who knows? The last time I was on Qantas, it was crap snacks and crap food. If its an hours flight, who needs snacks? What happened to fruit? Maybe a banana, apple or pear, a lot better than packaged stuff full of msg, colouring, fructose, refined sugar.
    pedro the swift
    23rd Mar 2019
    12:14pm
    Are you saying that one just has to be "around" nuts etc to start a reaction. Are you not aware these things are in plastic bags on airlines. I can understand some one having a reaction to ingesting this stuff but just "being around"? There would be people collapsing in shops all over the place in that case or they wouldn't be able to enter.
    Anyhow in the mentioned case, I do not believe the attendants "forced" her to accept or consume the stuff offered.
    casey
    23rd Mar 2019
    12:39pm
    Dead right Pedro. YLC seems to be going downhill lately. Getting awfully desperate for stories
    popster
    23rd Mar 2019
    12:22pm
    I am so sorry this person has an allergy or disability. Please though, stop making the rest of the world pay for your disability. Next time make sure you take your own food etc on the flight and do what you have to do to stay safe without inconveniencing the rest of the passengers.
    Hawkeye
    23rd Mar 2019
    1:03pm
    Got it in a nutshell there popster (no pun intended, or maybe it was).
    Eddy
    23rd Mar 2019
    12:57pm
    I am very allergic to the petro-chemicals, masquerading as 'fragrance'. I get a severe headache and feel quite ill. When I go out in public (ie football, theatre, public transport, airline flights or the shopping centre etc) I carry Claratyne and a small muslin bag of coffee beans, my immediate first aid. I wish I was only allergic to nuts, at least I could decline them but I cannot get away from 'fragrances'. Some people that think covering themselves with petro-chemicals makes them smell better
    Hawkeye
    23rd Mar 2019
    1:08pm
    Mate, for some passengers that I've had the misfortune to travel with, covering themselves in vomit would make them smell better.
    Foxy
    23rd Mar 2019
    7:23pm
    lololol @ Hawkeye ..... that's funny!
    Silverhead
    23rd Mar 2019
    1:18pm
    People with a serious nut allergy cannot be near other people eating nuts! This is why NUTS are banned in schools and why children are not allowed to swap food. The person who I was near who had one bite of the supposedly nut free brownie, carried her own epipen but it was a life and death situation. It was very frightening being around that situation. Its not a case of not liking nuts, being anywhere near them, can start a reaction. They dont imagine it. Fragrances - there is no much crap and poison in these. My daughter was sprayed with a very famous expensive perfume on going into a dept store overseas, she instantly got a migraine for 3 days. I cannot be behind a car throwing out bad exhuast fumes or smelly diesel, if I cant stop my car and let them go ahead, I will also get a migraine - not a headache, a migraine with nausea for 2- 3 days. Luckily there are now Migraine meds for relative reasonable price available!
    PerthSV
    23rd Mar 2019
    2:52pm
    I am pretty certain that nut allergies develop when the nut fragment is ingested. It does not pass through the skin nor any other orifice. This lady has the same chance of picking up trace nuts in a cafeteria, on a bus stop, in a hospital or any other public open space. It is her personal obligation to ensure that she doesn't put her fingers or any other object into her mouth if there is a chance of contamination. If she takes adequate precautions to her allergy then she should be ok.

    Found this on the internet "In those who are severely allergic, reactions to peanuts can occur from ingesting just a trace amount. This can cause anxiety, especially with the parents of peanut allergic children. But did you know that touching, smelling, or inhaling airborne particles from peanuts does not cause a severe reaction."

    They are banned in schools because children and in particular the person who is allergic do not take adequate precautions.
    dreamer
    23rd Mar 2019
    4:45pm
    Do all the people who have written comments not know anything about nut allergy. If you open a packet anywhere in the plane it can get into the airflow and be carried all over the plane. You should try living with some of these allergies before making fun of it.
    Triss
    23rd Mar 2019
    6:43pm
    Unfortunately for the poor woman Qantas should have informed her that snacks of nuts were part of the service and she would need to catch a different flight. It’s unfortunate but if you are that allergic then you don’t travel.
    Hairy
    24th Mar 2019
    12:35am
    Minority gets or wants priority . No f:;;;en way pull your head in it’s about time the majority were listened to.this goes for PC crap to . And the wat about me,s I’m over te lot of them


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