Census 2016: ABS phone lines jammed with call for paper forms

Will you receive your Census forms on time?

man on the phone calling for Census form

With less than a week to go until Census night on 9 August, you should have received your online access codes but what if you don't have internet access?

Included in the letter detailing your access codes, is a number to call to request a paper copy of the Census be sent to you. Sounds simple enough, doesn't it? But according to Paul Versteege of the Combined Pensioners and Superannuants Association (CPSA), the wait on the phone line is causing concern and chaos for older Australians and it appears that the 300 phone lines provided by the ABS are constantly busy.

“The Census Inquiry phone line is overwhelmed and people are being told to call back later. Many people are not online and are concerned they won’t receive their paper forms in time and will be fined $180 a day for every day they are late.

“The ABS tells us that people should ring before 8.30am or after 9.30pm, when calls drop off. However, this is an entirely predictable mess, resulting from a savings-driven rush into making online completion of the census form the default method of completion.

“We need as much information about older Australians as we can get if we want to make good policy choices in support of our rapidly ageing population. Ignoring the fact, as the ABS has done, that particularly the very elderly are not online, does not show a lot of respect for this section of the Australian community,” said Mr Versteege in a statement.

Once received and completed, the paper form should be returned in the reply paid envelope provided.

There has been much controversy about this year’s Census. Firstly, in the past, paper forms have been the norm, with online access offered as an alternative. This year, online is the preferred option with those requiring a paper copy having to contact the ABS automated line with their passcode to hand. For those who prefer to speak to a person, you can call the Census inquiry line on 1300 214 531. That some households only received the letters with codes and instructions this week, it doesn’t leave much time to ensure a Census form is delivered on time.

Secondly there has been the increased time that details will be stored. While previously they have been retained for 18 months, the details from this Census will be kept for four years.

And lastly, those wishing to boycott the Census under privacy concerns have been warned in no uncertain terms that they face hefty fines – $180 for each day it’s not completed cold be implemented.

On Census night, there will be volunteers knocking on your door to see if you need assistance with completing your Census form online. However, as tempting as this may be if you’re having difficulties, do be careful who you allow in to your home – always ask to see ID and if you're unsure, close the door.

Are you happy to complete the Census online? Would you prefer to receive a paper form and opt for the online version if comfortable? Have you tried to call the help line and had to wait?

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    COMMENTS

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    iamnotold
    3rd Aug 2016
    10:13am
    I'm in one of the 20% of places that gets paper forms with the option to fill in online too.
    It was delivered after dark and left at the front door. I've already filled it in and sealed the envelope ready to post, nothing's going to change unless I die before the 9th.
    KSS
    3rd Aug 2016
    12:08pm
    I thought you had to fill it in at the prescribed time and on the prescribed date, not before and that if you were not home on Census day you had to be included on the form of the people where you were visiting (a friend say or a relative). Then I thought the forms were collected not posted back.

    Given Australia Post's penchant for not delivering mail on time, I wonder how long the ABS will wait for any posted forms before they start charging an overdue fee? Better get proof of postage just in case!
    Rosret
    3rd Aug 2016
    12:16pm
    That's true KSS but "they" aren't standing in my living room and if Tuesday the 9th is inconvenient to me then I am not Mary or Joseph and I shall do as I please. It can be altered quite easily on line. In fact except for my password issues it was easier to follow and with more explanation.
    HarrysOpinion
    3rd Aug 2016
    12:48pm
    You have to do the census on the night of 9 August. NOT BEFORE !
    iamnotold
    3rd Aug 2016
    2:26pm
    You don't have to do the census on the 9th.
    Tathra
    8th Aug 2016
    10:25am
    Mine was filled in and sealed warn it arrived last Fridays but I wont post it until tomorrow, I know I`m not the only one either as so many have filled it in and some have even sent it back
    Ted Wards
    3rd Aug 2016
    10:14am
    We have had feedback from our members who have tried ringing that if you try later at night or earlier in the morning, you get through first time without any wait.

    We have also been offering free assistance to older people to understand the on line world and assist with understanding the on line census form for over 8 weeks now in the Brisbane area and have only had a few responses, despite wide spread advertising. We are a part of the Broadband for Seniors program available across Australia and have been since its inception in 2010.

    I think what should of been offered several months ago was the option for people to opt in to on line rather than the other way round. This has not been handled particularly well by the Government and they first advertised this three years ago.

    I am wondering how this shambles will affect the outcome of the picture the Government is trying to collate. I guarantee due to Australia Posts extended delivery times that paper forms will go missing, or arrive late and be delivered to the wrong address as happens more often now. It will be interesting to see what happens.
    MICK
    3rd Aug 2016
    2:26pm
    Wrong. I rang after 10 pm. No answer. I then rang another number and got the 8 am to 8 pm message.
    You need to not post incorrect information Ted.
    pom13
    5th Aug 2016
    11:00am
    Another SNAFU yet to see anything good or worthwhile that this Government has done
    rtrish
    3rd Aug 2016
    10:14am
    I have heard of several people who tried to call the phone number given, to no avail - they are experiencing "heavier than expected demand". Surprise, surprise! Plus other people have told me they haven't got their letter yet!!!
    Pablo
    3rd Aug 2016
    11:16am
    I don't have my letter yet! This is all turning into a huge shemozzle all because the ABS wanted to save a dollar or two. Lt them try and fine me and they won't hear the end of it!
    biddi
    3rd Aug 2016
    11:33am
    Well said, Pablo. The are inducing fear tactics on us.
    Rosret
    3rd Aug 2016
    12:19pm
    They can't fine half of Australia. I wouldn't worry about it being late. What a mess.
    MICK
    3rd Aug 2016
    2:27pm
    Ditto rtrish.
    moke
    3rd Aug 2016
    2:48pm
    with the amount of money they give a pensioner they can cry for it pay it themselves they are better paid than us. They all give me the sh???????????s
    aussie moo
    3rd Aug 2016
    10:15am
    we haven't even received our census number yet and want paper work to fill in ended up sending a online enquiry hope they will get back to us
    Ted Wards
    3rd Aug 2016
    10:16am
    It will also be interesting to see what happens to the site when over 21 million people are trying to access it. How long do you think it will take to crash and be unavailable or be so slow that people get fed up!
    Old Geezer
    3rd Aug 2016
    12:01pm
    I hope they have a big bandwidth too. I was given a paper form with an internet access number on it. Now all I have to decide is what they want me to tell them.
    Rosret
    3rd Aug 2016
    12:20pm
    It annoys me when the 1300 number costs for each call too. This could be quite an expensive census.

    3rd Aug 2016
    10:30am
    The cretins in political office are too stupid not to have foreseen the difficulties resulting from those households without internet facilities. They are too busy counting their salary which has been received under falsely pretences.
    Rosret
    3rd Aug 2016
    12:22pm
    Also, apart from the TV - how did anyone know all this would happen? I have been given a form - but not everyone in my town has as yet. Maybe you have to be home at the time.
    MICK
    3rd Aug 2016
    2:28pm
    Yeah Eddie. Many of our MPs have huge egos and small brains. So expect problems. And these are the people we entrust the country to.
    Cowboy Jim
    3rd Aug 2016
    10:32am
    Like iamnotold we got our copy last Monday morning but I hear of a lot of people left on
    hold trying to get a paper copy. Most of the people I know at our club have no internet
    access and I wonder how they get on; shall obviously know more after Aug 9. I think we
    end up with a very skewed result.
    Rosret
    3rd Aug 2016
    12:29pm
    The Census in our time of illegal immigrants and visa over stayers gives an incorrect result. The government has other ways of counting people these days - this is like a giant nosey survey, when were you born, what is job, how much do you earn, where do you work, what is your ancestry homeland(but only choose two!)? Its got nothing to do with infrastructure needs. Very inappropriate census. It only tallies the honest people.
    grumpy old woman
    3rd Aug 2016
    10:39am
    I had to call the Help line because I received two letters with different codes for the one address. Unfortunately my home is identified in three different ways. Three times I phoned and was asked to call back because they were experiencing "a higher than expected demand". Someone should have foreseen this demand and made provision. Eventually I sent them an email using their form and after a few days did get an very adequate response. But it seems that someone has made a complete mess of organising this - perhaps they need to be told about Murphy's Law.
    Anonymous
    3rd Aug 2016
    12:29pm
    Another classic LNP stuff-up.
    MICK
    3rd Aug 2016
    2:29pm
    Everything they touch Eddie.
    Golden Oldie
    3rd Aug 2016
    10:49am
    Has the government done anything properly in the last 3 years? First a fiasco with the election, no another one with the census. Postal services have slowed down with rising costs to the consumer. I have not received my letter with the 12 digit code. Rang late last night, and found that the area I live in was not even on their mailing list. How many others, like me, live in rapidly growing new residential areas and not getting their codes? The post office, Centrelink, MRB, RACV, NAB, AEC all know my address, why doesn't the Bureau of Statistics.
    MICK
    3rd Aug 2016
    2:30pm
    Zilch.

    3rd Aug 2016
    11:17am
    Just another one of NBN (Never Been Needy) Talkbull's fine stunts. Just turn a a blind eye to it all Turnaway and hope it ebbs like all the rest of the crap you have created.
    MICK
    3rd Aug 2016
    2:31pm
    Agree.
    biddi
    3rd Aug 2016
    11:28am
    Had alot of frustration trying to get through. Eventually it happened. I've requested a form just in case I 'stuff up' online. I'm no scrooge, but 1300 numbers are the cost of a local call.
    Each time one tries to get through, it's another phone cost. Why didn't they make it an 1800 number? Another tactic to force us online. And NO, don't let anyone in after dark unless you
    can communicate your queries through the bars/security screen. I would care to know what
    bits of information are required so everything is on hand instead of scrambling through papers
    and files while I'm online. Roll on the 10th! Just a query, what is the situation for Aussies
    away, say for example, abroad?? Thanks.
    Rosret
    3rd Aug 2016
    12:50pm
    Telstra must be having a windfall. 10 million people all trying to phone!
    Janice
    3rd Aug 2016
    11:29am
    I haven't even received my letter yet. Friends without computers cannot get through on the phone. They say to keep calling back but each call costs you money. I feel there will be a lot of people who won't be able to complete the census as time is running out.
    kjw
    3rd Aug 2016
    11:42am
    Try the phone number 1300 214 531 NOW.
    I rang just then
    had to press 2 then another 2 then got onto a real person who took my details and said I would get a census form sent out. (approx. 3 minutes of my time).
    If it does not arrive I got the name of the person who I spoke to.
    Good Luck
    Troubadour
    3rd Aug 2016
    11:36am
    Happy to fill in via Computer but my Computer occasionally logs itself off - so I
    am concerned that I might lose what I have entered and not get it back.
    Would have preferred a paper version.
    Rosret
    3rd Aug 2016
    12:33pm
    You can save and return at any time. You are given a password to reenter the census. (Sadly mine didn't work so I have to phone the census people)
    When you are ready just press submit on the 9th.
    tia-maria
    3rd Aug 2016
    11:42am
    I would never do one on line..........too old to start..........Why should we be made to??? and to find for not doing a Census
    ........as far as I am concern it all rubbish........
    Rosret
    3rd Aug 2016
    12:35pm
    You can phone for a paper one when you get your login code in the mail. Mine was delivered to my door. However I actually found the online census easier and you can save and return as it suits.
    HarrysOpinion
    3rd Aug 2016
    12:51pm
    Too old to do it on line???
    -Then what are you doing on line here? -
    tia-maria
    3rd Aug 2016
    1:10pm
    HS what a smartie???? In other words I too old to fill in such personal details on line and that is my decision and ...... NOT YOURS .....
    I just wonder how old you are?????
    isdonis
    3rd Aug 2016
    11:44am
    People without internet access would not have received this article about people without internet access !!
    Rosret
    3rd Aug 2016
    12:37pm
    Ah yes, city people with jobs have no idea about the reality of our two income stream nation. They need to teach in the poorer schools and see how it really is. Washing detergent is a higher priority!
    Olddog
    3rd Aug 2016
    11:48am
    I am 78 and intended to do the census online, but I received the paper form in the post on Monday. So now I will take my time over the next week to fill in. I still have the option of doing it online and putting the form in the recycle bin. But why waste the paper.

    OLD Dog
    Rosret
    3rd Aug 2016
    12:40pm
    No, you can still complete it online. Just don't send in the paper one. Sorry they have wasted a few pages on you. This is an extremely badly implemented scheme. What were "they" thinking??
    I think they still need us old people working in management!
    biddi
    3rd Aug 2016
    2:05pm
    Olddog : What if you do both just in case one lodgement
    was 'never received'?
    PIXAPD
    3rd Aug 2016
    11:50am
    Add the dog, cat and budgie as family?,,,,,mmmmmm......some folks do I suppose
    Anonymous
    3rd Aug 2016
    11:58am
    You would.
    biddi
    3rd Aug 2016
    2:09pm
    And why not?
    bundy
    3rd Aug 2016
    12:06pm
    3/8/2016 I am still waiting to get the info. Apparently I cant even enquire, as I do not have the code relating it.
    Lyn
    3rd Aug 2016
    12:10pm
    What happens when you are 3000 kms from home and won't return until 18/8? Neither my husband or I have received any information codes etc via email.
    So we will be objecting strongly if we are fined. Like so much these days you are left to fix it!
    iamnotold
    3rd Aug 2016
    12:32pm
    If you have a really good excuse for not filling in a Census form you will not be fined.
    Rosret
    3rd Aug 2016
    12:43pm
    You will be back before this mess is sorted! However, you are one of the ones who will be tallied as being out of the country and they know that as soon as you flashed that passport.
    Rosret
    3rd Aug 2016
    12:13pm
    I just wrote down my online password. I started to fill out the form in readiness for the 9th so I pressed save. When I went to go back in it said I can't because the password I wrote down was incorrect. Who would know if its me or them because I sure can't phone them and until I get a new password I won't be able to press submit next week.
    Dancing Queen
    3rd Aug 2016
    12:24pm
    I just had the same problems on the weekend doing my tax return online and ended up getting locked out. Nothing beats the good old paper version whether it be tax return or census!
    Dancing Queen
    3rd Aug 2016
    12:18pm
    To take it fore-granted that the majority of people will do this online is ridiculous. I've not received any letter in the post regarding the Census but on advice of other people, have phoned for my paper copy. The options should be around the other way; a paper copy with the option of doing it on line. To have paper copies delivered is so simple but this way it's going to be so messy. Anyway if one isn't home; how can they do it online? May be the Govt has done this on purpose so they can fine people to top up their budget!!!
    Rosret
    3rd Aug 2016
    12:45pm
    I think someone failed in the government project management 101. Its a disaster.
    KB
    3rd Aug 2016
    12:21pm
    The paper forms should be delivered to the required recipients as they used to be. by census collectors As for the enquiry number I managed to ring around 4 and only had a minor wait. I would prefer paper form but my daughter will help me online. Just remember how many trees we will save
    shirboy
    3rd Aug 2016
    12:41pm
    My papers were delivered by the postman on Monday. There is a special login code for the internet .
    Charlie
    3rd Aug 2016
    12:42pm
    I filled the form in on line early and it accepted my information and I'm glad its done. But regarding the whole thing, these people must be in fairy land if they think their approach is going to yield them accurate results.
    Where I live its sometimes too confusing for people to put a message on an answering machine, let alone have email and fill out forms on line. The online system hasn't reached all people in all parts of Australia yet. Making people chase after the form by phoning in and making special request is a bit much really. I know a lot who will say, "this is too hard stuff it".
    Then there is the little incentive trickling through the news media." You have to fill out the census so your area can get the proper funding for public works etc." So does this mean that areas that have more people with computer skills will end up getting more funding?
    Rosret
    3rd Aug 2016
    12:47pm
    Yes, if they wanted to slow the use of paper forms then at least stock them at the post office with a register of some sort.
    MICK
    3rd Aug 2016
    2:37pm
    Great idea Rosret but that would require forward planning and intelligence. We are talking about government and the public service here you know.
    Budwah
    3rd Aug 2016
    1:00pm
    And with all the extra internet activity happening next Tuesday what if we have another crash in the system like we've had in the past with Telstra?
    Why on earth did they have to change a system that has worked quite well in the past?
    Just another way to save money and stress everyone.
    jackie
    3rd Aug 2016
    1:12pm
    iamnotold.... I am going to use the form that was sent to me with the online option. The trees were felled and ink is expensive. it would be a waste of money not to use it. Yes I will fill it in when it suits me not Tuesday night.
    iamnotold
    3rd Aug 2016
    2:33pm
    Sensible!
    jackie
    12th Aug 2016
    2:29pm
    I posted it off on the weekend before the 9th without a glitch. It took 10 minutes of my time.
    Graeme
    3rd Aug 2016
    1:21pm
    If you don't have internet then how are you reading this?
    biddi
    3rd Aug 2016
    2:02pm
    Perhaps a family member's? Or at a friend's place?
    Ayin
    3rd Aug 2016
    1:27pm
    I am happy to complete the census online but as yet have not had my letter delivered so do not have the ID to enter to get access online. I have already contacted them but have had no real reply. I do have a ref # though that should save me money? Another Government c***up.
    pom13
    5th Aug 2016
    11:05am
    I have lost count of the NAFU's, yet to see any benefit of removing the Carbon Tax!
    Josie4
    3rd Aug 2016
    1:30pm
    It was probably all thought out by a bunch of 25year old statisticians who decided we would all do it online!!What a surprise it must be to them, that 300 call centre staff is not enough and the lines are flooded. I heard they were saving 100 million by not having people delivering the forms. By the time they pay all the staff at the call centre and the technicians, it may well surpass the 100 million.
    Carol Holt
    3rd Aug 2016
    1:38pm
    I phoned for a paper census form for my mother-in-law. The recording/automated response answered almost immediately and the questions and instructions were very easy to follow. Maybe Sunday lunch time was the best time to call!
    MICK
    3rd Aug 2016
    2:24pm
    Like so many others I have tried to ring the ABS. Despite doing so on many occasions and all times of day and night I got the same message about congestion. So I emailed the ABS and told them that I would not be completing the census if they refuse to answer their phones and do not send me a paper copy. That'll be interesting. Maybe a trip to court will be in order when they try to enforce a fine.
    SGW
    3rd Aug 2016
    2:31pm
    here, here
    Fredklaus
    3rd Aug 2016
    2:28pm
    internet is the biggest con ever.government and big business have manipulated us to use it at our cost.see their terms and conditions to do anything..FED Up
    SGW
    3rd Aug 2016
    2:30pm
    I'm not filling it in online and i am not paying for a phone call to ask them to send a form, if they want you to ask for a form it should be a 1800 number
    MICK
    3rd Aug 2016
    2:40pm
    Correct. I pay 35c for a 1300 number and have phoned a number of times. Enough is enough!
    Fredklaus
    3rd Aug 2016
    3:25pm
    like
    Anonymous
    3rd Aug 2016
    3:40pm
    They are so bloody tight they squeak.
    pom13
    5th Aug 2016
    11:07am
    Mick 1300 calls now cost me 40c each!
    Fredklaus
    3rd Aug 2016
    2:31pm
    where is the NBN.my Fttn bow has been over the road for a year and does not work Thanks Malcom T
    moke
    3rd Aug 2016
    2:46pm
    I would like to know if you don't receive a form or email is that your fault or theirs only a government like ours could be so stupid not realising that many older people do not have internet available.
    Fredklaus
    3rd Aug 2016
    3:26pm
    LIKE
    Defender
    3rd Aug 2016
    3:25pm
    Because I live in my Ute, & have no fixed address, the supervisor of a deliverer of forms in a town that I was passing thru told me that I'm not entitled 2 fill out or do census online ... emailed Census people via their website ... no response.
    Fredklaus
    3rd Aug 2016
    3:30pm
    This country is being run by a bunch of incompanent
    idiots
    Retired Knowall
    3rd Aug 2016
    4:59pm
    At least they can spell.
    jackie
    12th Aug 2016
    2:27pm
    I emailed them and no response too. The ABS is a waste of time and effort. The Government doesn't go by their stats anyway.
    Finni
    3rd Aug 2016
    3:41pm
    It Wednesday and still waiting for my census letter with the way the post is in south west vic i am not expecting it till after census night, may be a bit hard to ask for a hard copy then

    Good luck with this one guys

    3rd Aug 2016
    4:05pm
    The ABS does not appear to have a lot of common sense within the department. The lead time is too short for those who wish to have a hard copy. Australia Post has decided to hold deliveries for 3/4 days longer than fully paid articles which, in some cases is a week or more. Have the older departmental heads been given redundancies and been replaced with computer savvy children?

    The ABS is all about collecting information to be used to help shape the future needs of the nation yet their own system has failed. At the last census, people were given a choice as to whether they wished to use the internet and one wonders why the ABS has not kept that information and posted out to all those households which chose to complete a paper copy.
    Eileen
    3rd Aug 2016
    4:08pm
    Perhaps everyone who commented here are being a bit"previous", a very nice young lady delivered my form this morning and told me I can fill it in ANYTIME before she comes back to collect after Census Day, or is I wish I can do it online, no problem at all.
    Rosret
    3rd Aug 2016
    7:19pm
    She is not coming back to collect it. You have to mail it in unless you have a special arrangement.
    Retired Knowall
    5th Aug 2016
    9:06am
    Wrong Rosret, I'm one of the Census employees who will collect the paper forms in my designated area.
    Hawkeye
    3rd Aug 2016
    4:21pm
    Really dunno what youz are all going on about.

    First I heard of a census was when our paper form (yes, that's right, PAPER FORM) was hand delivered (yes, that's right, HAND DELIVERED) to our door by a collector last Thursday.
    NO PHONE CALLS, NO INTERNET, JUST HAND DELIVERED LIKE EVERY OTHER CENSUS!!!!

    It does contain an option to do it on-line, but hey, I've got the form, and the collector is getting paid anyway, so I'll do the paper one and save myself and the taxpayers some money.
    Pendrey
    3rd Aug 2016
    5:01pm
    Why (Iamnotold) did you bother to us that.
    iamnotold
    3rd Aug 2016
    7:25pm
    ?
    Dolly
    3rd Aug 2016
    5:56pm
    Must cost us taxpayers a fortune,I have received 2 census paper forms and my postie said some people have received 3 lots

    3rd Aug 2016
    6:08pm
    talking about making a Mountain out of a Molehill, lifechoises should name these for comments columns " Pensioners Whinger Corner" , the life some of these people must live, whinge, whinge, complain, complain, no wonder we are losing the Happy and Lucky Australia we grew up in where Australians always found ways to overcome small difficulties like the one in these columns.
    roy
    3rd Aug 2016
    6:16pm
    LIKE,
    Hawkeye
    3rd Aug 2016
    6:25pm
    And then some of us might get really bad and start whinging about pensioners whinging.
    Oh! Wait on a sec! I see it's already happened!
    Anonymous
    3rd Aug 2016
    7:04pm
    Ah, another pensioner hard done by, get a life, if this census so-called problem is the worst situation faced by you, all I can say how lucky are you.
    Rosret
    3rd Aug 2016
    7:32pm
    You don't have to read it heem99! People are worried about getting fined. I was very pleased to find the census phone lines have improved and I managed to get through this afternoon. The person on the other end of the line even spoke the same language as me. I was amazed at how incredibly easy it made it to communicate.
    Hawkeye
    3rd Aug 2016
    6:37pm
    I see the tags at the bottom of this page are "census" "abs" and "technology"
    There are many comments about the census and technology, but no comments about "abs"

    I haven't seen my abs for about 40 years.
    I know they must still be in there, otherwise my beer-belly would fall off.
    Anonymous
    3rd Aug 2016
    7:05pm
    how to fix another problem for you, stand in front of the mirror
    Rosret
    3rd Aug 2016
    7:23pm
    You see now you have mentioned your abs they do have a reason for tagging them!
    You could change the entire direction of this conversation.
    BrissyBoy
    3rd Aug 2016
    8:06pm
    I received the letter with code to complete the on-line form. I chose to request a paper form. Of course I could not get through. After many attempts, I eventually got through in the wee hours of the morning.

    Now I need to find out if I record my sister and her husband who are currently travelling overseas. I want to ask if they are listed a residents but absent on Census night. Do you think I can get through to the information line? No!!!!

    I wonder how it will handle tens of thousands of log-ins and pages of information if they can't even run an automated phone service.

    I also want my household information kept for 99 years. I hope this is available to people filling in the Census on-line. We need to preserve household information for future researchers just as is done in other advanced countries such as USA, Canada, United Kingdom, Denmark, Eire and so on. We are past hiding if we have a convict ancestor.
    Rosret
    3rd Aug 2016
    9:03pm
    The last part of the census asks if you want your information stored for future reference.
    There is also a section for entering the details of people who are normally residing in your home for more than 50% of the time but are away on the 9th.
    Boof
    3rd Aug 2016
    9:41pm
    What happens to the thousands of illegal immigrants & those on Visa's & workers in China Towns around Oz. Just a fact. I'm not trying to stir up controversy. How are they going to fill in a Census?
    Rosret
    4th Aug 2016
    7:28am
    The census also asks for your income and the address of your work place. How incredibly inaccurate will that be. Not to mention our large homeless population. With our interlinked databases I would imagine we have far more sophisticated means of collecting data. Its very hard to drop off the grid these days.
    Hawkeye
    5th Aug 2016
    11:19am
    Boof, I suppose you also get upset that the thousands of thieves and drug dealers, etc, might fret about how they are going to fill out their tax returns. Get real!!!!
    Blossom
    4th Aug 2016
    1:29am
    At the weekend they were being delivered on Sunday in some areas. They could still be home delivered
    jemimapd
    4th Aug 2016
    7:10am
    I have not received the letter with a code for access even though I have lived at the same address for 11 years. I have emailed about this but have not received a response.
    I know of others that have not received the letter.
    Tathra
    4th Aug 2016
    9:27am
    Here it is Thursday, only 5 days to go, and we have yet to receive our letter from the census people. I want a paper form as I don`t put private info on the computer, don`t even buy anything or do banking on it.

    Also I look after a neighbour who is almost 90 and has no computer, in fact no electronic things at all. He is deaf and gets confused when anything out of the ordinary comes along so can I also, that's if we get any info from the census folks, ask one to be delivered to him.

    I keep hearing about being fines $180 a day until the forms filled in and have to admit to being more than a little scared. I`m almost 70 and although I am surviving on the pension OK anything out of the ordinary would also put a big pressure on my money like so many others.

    What I can`t understand is why they didn`t deliver the forms as in previous times and give an option to use the computer rather than the other way around.
    Hawkeye
    4th Aug 2016
    2:40pm
    Yep Tathra,
    Only the Public Service would think it a good, cost saving idea to mail out millions of letters to every household, without including the census forms in them.
    Someone will earn a promotion from that.
    I know, I used to be one of them (but I never learned to think like one of them because I had 15 years experience in real jobs before joining the public service).
    Johnny
    4th Aug 2016
    12:55pm
    Ring at 3am. It's getting to the stage where older people are being pushed aside due to their inability to be tech savvy.
    Hawkeye
    4th Aug 2016
    2:25pm
    So just what inability would that be Johnny?

    At this time I have 4 Desktop PC's (all self-built, with 2 in process of refurbishment for later sale). I have 3 HP Notebook PC's (2 refurbished by me for personal use, and 1 in process of refurbishment for later sale) plus another ASUS Notebook I refurbished for use by my GenY son (who actually does have an inability to be tech savvy). I also have 2 HP X2 Tablet/Notebook convertible PC's recently refurbished by me.
    I have also bought/refurbished/sold another 7 Notebooks and 2 Desktop Pc's over the past 4 years since I retired. I do all this purely as a hobby for enjoyment, the sales barely cover my costs.

    My brother, who lives in "silicon valley" and is also of retirement age, sub-contracts to Toshiba and travels the world fixing bad programming code (written by your so-called "tech savvy" GenY's and GenX's) on mainframe computers in the Telecommunications and Banking industries.

    BTW, Bill Gates will be 61 in October. Is he one of your older people with an inability to be tech savvy?

    Just because you may feel you have an "inability to be tech savvy" don't use generalisations to put down everyone else because of their age.
    roy
    4th Aug 2016
    4:35pm
    LIKE.
    Anonymous
    5th Aug 2016
    5:30pm
    hawkey, how clever are you and your family, you should be living on easy street
    treechange
    4th Aug 2016
    6:49pm
    I've not received any letter or census papers as yet- evening of Thursday 4 August - So it doesn't leave a lot of time to make alternative decisions. I tried to phone the number at 7pm but got a message saying they were too busy.

    4th Aug 2016
    7:01pm
    hate to see the lifechoises australian pensioners columns if there was a real problem, what is happening to the real Australian way of life, when we said she'll be right, we'll fix it ourselves instead of to-days whinging and moaning in regard to a simple census form. get a life and look at the sunny site of life instead of the many of you living a miserable existence trying to find more faults and excuses to object to the way the census is run, yet you were the ones who stated at the last elections how far we were behind the rest of the world by not voting on line computers, now we find another excuse how bad it is to use on line computers, is it any wonder australian pensioners are becoming the but of many jokes.
    Hawkeye
    4th Aug 2016
    11:49pm
    More whinging about other people whinging!!!!
    Is that your mission in life?
    Talk about a miserable existence.

    You see, heemskert, our rulers actually do pay their spin-doctors to search out and read blogs such as this in order to gauge the mood of the under-classes. So complaints here about government actions do have some effect on future directions, however slight that may be.
    So, if you are content to sit back and take all they dish out by simply looking at the sunny side, then that is your choice. But IMHO you are just being an air thief.
    Anonymous
    5th Aug 2016
    6:51pm
    hawkey, about my miserable existence, I live a life you could only dream of, I am not a dreamer like you, I live in the real world where and may I state my brother does not work in silicon valley and also I have no refurbished computers to sell to guillible pensioners, where political trolls , the likes of you, are found out very quickly, comments like our rulers, the people elect our politicians, the under-class, says enough of your upbringing, spin-doctors, the likes of you, it shows were your believes lies, as I said before, it's hard to be a looser in an election, labor never took it on the chin, however labor finds it is easier to frighten the elderly as they have proved by lying on the mediscare and by now stating they be fined if you don't fill in the census form, all I am stating is don't worry if they want the information they will consult and help you, nobody will be fined.
    As for being an air thief, another typical comment of a person who does not believe in freedom of speech.
    roy
    6th Aug 2016
    9:25am
    LIKE
    Hawkeye
    6th Aug 2016
    11:36am
    Well, woopee for you
    Anonymous
    6th Aug 2016
    6:35pm
    hawkey, your's is a typical answer of a looser

    5th Aug 2016
    10:23am
    Haven't yet received a password or login or whatever it is we're supposed to be receiving this time round....But as I see it think we've got about 6 weeks to get it done either online or in hardcopy with many having done it already.

    Hence darned if I know why they are banging on about the date 9th August all the time, creating this sense of urgency and confusion, when many will either have done it before or will complete it after that date.

    Always thought the census was supposed to be a snapshot of a country on a certain night in history, which really can't be the case given the 6 or 7 week period we've got to complete it.
    ingrid
    5th Aug 2016
    12:01pm
    we haven't received a census form as the Aus bureau of stats, does not have our house number only the street name luckily I rang eh!

    5th Aug 2016
    12:26pm
    Here it is Friday before the census and I have yet to receive anything. Seems like this exercise is a total stuff up.
    Tez
    5th Aug 2016
    1:21pm
    My Mother was sent a code but she will be at my home on Tuesday... How will they reconcile that person at my house with the person allocated the specific code?
    There is no way "they" will be able to fine anyone given the escence of the census is honesty on the day!!!!
    iamnotold
    6th Aug 2016
    10:03am
    The only people to be fined will be those who refuse to fill in a form and be counted, all the threats of $180 per day or $1800 as someone quoted is just scaremongering. According to one site less than 100 people were fined at the last census.
    Tathra
    5th Aug 2016
    1:32pm
    Yesterday I posted I hadn`t as yet received any info from the census folks.

    Friday a group of us ladies meet for coffee and we were saying about it. I said the bloke across the road, I was very worried about him, had someone knock on his door yesterday afternoon and hand him a form but I still didn`t get one. One of the ladies said her hubby was delivering the forms and would probably be on my side of the street today and when I got home there was the form between my front doors.

    She also told us that in the country the forms are still being hand delivered its only the big cities where the letters are being sent. She also said they can deliver up to Monday, I think, so if like me you live in a country town you may get the form delivered over the weekend.

    5th Aug 2016
    1:33pm
    Ours arrived yesterday in the mail...requested paper copy only the day before....very quick..or maybe it was on its way anyway.

    Sis in law did not request a paper copy but received one as well.

    Ours is done already ...easy to do.
    Anonymous
    5th Aug 2016
    1:34pm
    Forgot to say did request by email address that Abby provided.
    The Black Fox
    5th Aug 2016
    1:57pm
    We have yet to receive anything about the Census and hadn't really thought about it til reading this article. We will be happy to complete the Census but would not be happy to be fined for not having done so if we cannot do it without an access code.
    iamnotold
    6th Aug 2016
    10:05am
    You will not be fined, read the whole post.
    moke
    5th Aug 2016
    2:41pm
    I wonder what happens if you do not receive the necessary information on the net or in the mail. I would consider that is their fault not ours. And I will not pay fines if the information is not available.
    jemimapd
    5th Aug 2016
    3:58pm
    I agree.
    I have tried to email them but just get a reference number on a do not reply email. I won't be trying anymore.
    Anonymous
    5th Aug 2016
    5:42pm
    better watch it, next week the sky will fall in, ever thought of letting them get in touch with you, after all it is them who want the information
    PIXAPD
    6th Aug 2016
    10:21am
    All I can say it...this is going to be very interesting indeed, and no telling how many pets will be listed on Census forms by owners.

    Many Census ago I put my bird down as Bud G Byrd, occupation 'grain carrier' who had flown in for the night and was staying over.
    PIXAPD
    6th Aug 2016
    10:23am
    How will they fine you IF they do not know who you are?....ever thought of that?
    moke
    6th Aug 2016
    4:55pm
    WOW! what can I say now the forms have just been delivered thank heavens no one trying to get fines hope everyone gets theirs cause the phone and the internet aint workin . I think they have all legals info and access to records of migrants and if you pass away or go live permanently somewhere else They keep tellin us they know all about us so why not just check their records they may get more reliable infor that way, but then they would have to work. Wouldn't that be a shame work for their money.
    Anonymous
    6th Aug 2016
    7:03pm
    moke don't be a scare-monger, just fill in the form to the best of your capable capacity and seeing your comments, no plus there but by doing so it may assist the future of Australia.
    A. N. Onymous
    7th Aug 2016
    11:27pm
    To PIXAPD re your comment yesterday, 6th August, at 10:21 am:

    "All I can say it...this is going to be very interesting indeed, and no telling how many pets will be listed on Census forms by owners.
    Many Census ago I put my bird down as Bud G Byrd, occupation 'grain carrier' who had flown in for the night and was staying over."

    Are you the same PIXAPD who said "There is NO depression or mental problems for those who trust the Lord, NONE" six days ago at https://www.yourlifechoices.com.au/the_meeting_place/post/depression-new-study-shows-promising-results and who regularly preaches about God?

    Did your Lord commend you for reporting your bird on the census which affects planning and finances by government?
    PIXAPD
    9th Aug 2016
    8:46am
    I repeat...."There is NO depression or mental problems for those who trust the Lord, NONE"
    catsahoy
    8th Aug 2016
    10:08pm
    I received my form on a Monday, rang and had my forn delivered on the Wednesday, so no problems there, but other years someone has come and collected the form, why do we now have to mal it, ? who will know if you have sent it or not,? I don't think our name needs to be included,
    PIXAPD
    9th Aug 2016
    8:44am
    Looking forward to the Census, do it on internet, cuppa tea at the ready. Folks.. do not like in former Census put down your dog, cat, budgie or goldfish as family members. ha ha ha
    Gigi
    9th Aug 2016
    12:49pm
    I haven't received Digital Census number in the mail as of today 9th Aug, phoned them which was a waste of my time, when answered message says not to wait as they have to many phone calls & to phone again later. So I sent email requesting digital Census number, so far nothing but I did get auto response to my email. It seems can complete & return before & up to six weeks after 9th Aug so long as it is competed as if it is 9th Aug which is of course major difference from previous years. Poorly organised & executed whoever is responsible should be 'shown the door'. Saving taxpayer laudable objective but when it costs the individual taxpayer time & money to organise to complete this Census is not actually any saving at all. One wonders if this fiasco will be part of the Census information collected & stored for future generations??
    Fiona
    9th Aug 2016
    10:30pm
    I tried 5 times to do their census. Had trouble getting to the page then it kept saying to try in 15 minutes.
    I said to everyone earlier I bet the site can't handle all that traffic.
    maxchugg
    10th Aug 2016
    9:56am
    The site has been shut down by hackers, yet we are assured that our data is safe.

    What has happened is that we have seen a competition between those who created the online census and the hackers with a predictable outcome.

    As far as I am concerned I will now contact the census office - if they ever become contactable by phone and ask for paper forms because there's no way I would entrust sensitive personal data to their insecure online sites.

    And as for the excuses that no information will not be gained that is not already known from enrolling in various loyalty programs, I have never been involved in those programs for that very reason.

    At a time when there are major concerns about identity theft, the government comes up with a scheme like this!


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