Qantas puts an end to this annoying and confusing flight rule

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To print or not to print? That is the question.

Well, to be honest, you only need to read the statement ‘Each passenger travelling needs a printed copy of this document for airport security checks’ on your plane ticket to think that you do actually need to print your ticket so you can pass appropriate checks and board your plane.

But then many who book their flights online or through an app would have also seen a statement saying you can use the barcode on the e-ticket on your phone to board, even though the same e-ticket says you should print a copy for security checks.

Or maybe you’ve read the news that outbound international passengers can check in using electronic boarding passes as of August this year.

And therein lies the confusion.

In an effort to make things a little clearer and boarding a bit easier (and better for the environment), Qantas has removed the phrase saying you need a printed copy and updated it to read: ‘We recommend that you carry a printed copy of the e-ticket document or save this on your phone’.

As nice as it is to know that you no longer need a printout, I’d still recommend having a copy of your e-ticket stashed away somewhere in your bag or on your person, just in case you lose your phone.

Do you go digital all the way or do you take backups of your travel documentation?

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Written by Leon Della Bosca

Leon Della Bosca is a voracious reader who loves words. You'll often find him spending time in galleries, writing, designing, painting, drawing, or photographing and documenting street art. He has a publishing and graphic design background and loves movies and music, but then, who doesn’t?



Total Comments: 9
  1. 0

    For normal domestic flights I use my phone – I can always print off a pass if I have to. Qantas is good because if in a group you can download all boarding passes to one device and they just swipe through them at the gate and on board.

    When travelling overseas with my wife we each have a folder with hard copies of all bookings, itinerary, receipts, tickets, emergency contacts, etc and carry what we might need each day. I probably refer to the printed documents 30% of the time for various reasons.

  2. 0

    I only have a cheap phone, I doubt very much that it has the technology to be of much use, so I always use a hard copy, but once when travelling from the UK to France I didn’t take a hard copy of my return to Australia flight details, when my wife and I got to Calais we presented our Aussie passports to immigration, they asked us for our onward travel documents, which I told them they were at our accomodation in the UK, they then told me we were not allowed to proceed onto the UK because I had no proof of my intentions, after a short while and they believed our intentions were not to stay in the UK illegally we were allowed through immigration, the irony is I was born in the UK but I only have an Australian passport.

    • 0

      Might be wise for you to get a pommy passport for travel in Europe (do not know whether they have British IDs like the Europeans have national ID cards) I carry my ID and that lets me in all over Europe, excluding Russia, Ukraine and Belarus. Only the size of our driver’s licence.

  3. 0

    Always take a printed document of everything. Passport, tickets, bookings, insurance, maps, essential foreign words, next of kin details, australian embassy address and phone number etc. Murphy’s law says, “If you rely on technology – it will fail”

    • 0

      Good idea, and if you take everything on the list hopefully you won’t need all of it.
      At ALL times you should also have a list of medical conditions, medications you are current;y using and anything you are allergic to (including food). Emergency Depts in Hospitals and Ambulance recommend these. Staff do not look for them unless they are unable to understand what you are saying or you are unconscious. They don’t want to risk giving you the incorrect treatment. That can actually be fatal. I personally know of such cases. Fortunately one was able to be revived. Sadly the other one died It was a medication used to increase heart rate as it was a bit too slow following surgery which was successful. He was the first patient ever known to react so badly to it.

  4. 0

    I always have printed copies and had backups when I went overseas. A young man in our tour group only had a digital copy of his Eurostar ticket and couldn’t get phone reception at St. Pancras Station in London. He was treated very badly by the security lady who had no sympathy for him. Our tour director had to step in and explain he was with our group & showed her papers, etc. & eventually he was let through to get on the train. His partner was with him & she had a paper ticket. We were all sure the security person was particularly nasty to him because of his appearance. He was American of Asian Indian descent but could have been mistaken for Middle Eastern. He was a really nice, educated, confident young man but the experience left him feeling pretty bad.

  5. 0

    I think those who still print their passes and tickets should pay more

    They are destroying the environment

    • 0

      I think companies should discount when customers do their processing for them. They are using my time for nix. I also think they should guarantee phone reception at all times and places the tech is needed for their processing. And perhaps plenty of charging stations.
      Possibly all the electronic devises are destroying the environment too.

  6. 0

    I’ve always printed off even though I use the phone app to book in. I use the ticket as a bookmark so it’s not a complete waste. I like hard copy confirmations when travelling just in case and easy reference.
    It’s not always about the suppliers need for extra profit as it’s about my costs and time as well.



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