Keep Jobs In Australia

Over the next 12 months, Telstra will be outsourcing over 600 jobs to Asia.  That means over 600 skilled Aussies joining the ranks of the unemployed, just so Telstra can get the same services performed at half the price in another country. What are these people to do, some have been with Telstra for many years and the chance of getting alternative employment pretty slim. How is that fair? 

14 comments

It may not be fair dinks, but it is they way life is at present. Many companies are outsourcing their call centres and help desks to other countries to benefit from cheap labour. We ourselves are to blame for always wanting cheaper commodities and services and making price competition such a big thing in Australia. Some companies need to do this just to stay competitive in the marketplace. QANTAS for example is trying to compete against third world airlines that often are government owned and subsidised as well as enjoying cheap labour costs at home - we cant have it both ways.

The main problem I see with outsourcing call centres is that

if you are a little hard of hearing the English is impossible to understand.

Understanding them is one thing, but I had one the other day saying he couldn't understand me and I'm Aussie!

I'll pay that one Dinks :)

I'm with a small Oz provider who are cheaper than Telstra and the other big companies. Pay on average $70 per month for internet, landline and all local, interstate and o'seas calls + mobile calls. No long wait if you phone them and a human answers, not a computer. Way to go...give the big ones the flick.

That sounds good Robi :)

Who is the provider ?

That sounds great Robi..was going to ask who, but Abby beat me to it!

Sorry, need to clarify, I meant mobile calls made with the landline, not a mobile phone.

The company is Spintel Abby. There are other small Oz companies probably just as good. Southern Phone Company is one that comes to mind.

Sorry, need to clarify, I meant mobile calls made with the landline, not a mobile phone.

The company is Spintel Abby. There are other small Oz companies probably just as good. Southern Phone Company is one that comes to mind.

I use amaysim 39 for unlimited calls and text and 4 gigs of data 

How much Pete?

I just have an old mobile and don't use it much. Pay about $30 for 6 months.

I only use my mobile with $30 too Robbi Telstra Pay as you Go. Reason less phoneboxes if driving mainly. Came to end of 6 months where your credit disappears is unused and had $18 odd - made a couple of calls and one to do onlin banking and it ran out in the middle of that last one. Blooming heck I thought no wonder people are saying cant manage if using a mobile same call on land line is what 30c to a 13 no. Other calls were local.

I thought Telstra was only one who let you buy a charge for PAYG that lasted 6 months. I also get my landline, calls and broadband with them for $56 a month - 5 gigs on Broadband. Old plan now lowest now is 50Gigs.

And I have had same weird conversations with call centres mainly seem it be Phillipines or Malaysia and with the later get Muslim men who hang up on you if a female. Not kidding has happened far too often to me. But then I am an ex soldier like my fellow Tasmanian of the moment, and blunt when it comes to speaking my mind but I am still polite never hang up on them.

Do have to laugh at their Anglo names when you know they are really Mohammed or Ali or some such for the men anyway. I find the women far better to get on with. And often more with it than these men who think women shouldnt be allowed to speak even seemingly!!!

I agree with you kfchugo, we want things cheap so I guess we can't complain too much, but I worry about young Aussies ...do they have to go to Asia to get a job? It looks as if our young people will suffer in the long run and our unemployment queues will get longer if more companies go off shore.

I worry too Dinks about employment prospects for our young people. It's bad enough now but could get a lot worse for those who are not university trained, and even, I guess, for those who are. In a local town near me I have been noticing more and more stores closing down in the main shopping area and more and more banks, credit unions, building societies etc starting up. Will count them next time I go in.... I'm sure there are 10 or more and this is a country area with not a large population. Makes me wonder what is going on. When you consider Hockey's budget measures regarding changes to the dole for young people and increased university fees and HECS debt on top of growing unemployment the future picture for the young looks very bleak.

Don't worry Robiconda. Our economy is strong

A beautiful set of numbers is probably the best way to describe thenational accounts released on Tuesday by the Australian Bureau of Statistics (ABS). Australia’s gross domestic product (GDP) in the March quarter grew a stunning 1.1% in seasonally adjusted terms for an annual rise of 3.5% – the biggest rise since June 2012.

It would take a pretty miserable economist to find negatives, so let’s keep positive but also look under the hood and see what is going on in our economy.

http://www.theguardian.com/business/grogonomics/2014/jun/05/six-facts-that-show-the-health-of-australias-economy

Solly

Robi expressed concern for young adults and their future . The national accounts reflect what happened in the last three months not job prospects or debt loads in the future .

And how does job growth occur Geomac ?

A healthy growing economy means more jobs and more government revenue...

Duh !!!

Do you knock everything good about Oz when labour is in oppostion, and the reverse when they are in. Appears so ...

Solly

" When you consider Hockey's budget measures regarding changes to the dole for young people and increased university fees and HECS debt on top of growing unemployment the future picture for the young looks very bleak. "

I addressed what Robi had to say while you commented on what had happened in the last three months .

I sympatheise with your inability to join the dots.

But let me spell it yout to you this one time.

Robi was concerned about unemployment 

I said dont be, our economy is looking strong and provided evidence by way of the link.

Your constant negativity and governmet bashing is really tiring. Just like Mussitate. Blinkered prejudiced and unable to think objectively, period.\

I will ignore your posts from now on, since you are only intent on arguing for the sake of arguing.

Solly

Perhaps it is best for you to ignore my post if you are so sensitive . You did not address Robi and her concern for draconian dole policy or HECS and I pointed that out .

You know its a curious thing for someone to say " Your constant negativity and governmet bashing is really tiring. Just like Mussitate. Blinkered prejudiced and unable to think objectively, " since you have only been here a few months .

Now as for your feeble comment about arguing for the sake of arguing ? You could have declined to respond to my post and argue the point . How does one argue the point by not addressing what Robi said ?

As with every member do as you please . I have often given and received advice to ignore and quite often its a good option . Works well for me with Pete most of the time , less wasted time .

*IGNORE*

Exactly right Robi..I've seen similar things happen in my own local shopping mall. A baker, coffee shop, a discount store and a dress shop. All employing young people. I think all this surely must take its toll on their mental health, especially when they are being told by the Govt. that they can only access unemployment benefits for a said amount of time. When I think how bright eyed and bushy tailed they must be when they leave school tertiary and high only to be faced with the harsh reality of doors being slammed in their faces. They are our hope for the future..what's our Govt. thinking? 

Quote Soloman "A healthy growing economy means more jobs and more government revenue." In essence this is true..the best way for a govt to reduce unemployment is to keep economic growth as high as possible.  However in reality, thousands of good jobs are being offered to "skilled" overseas workers.  This doesn't make sense to me, why not "skill up" our young people so they can take on these jobs.

If the economy is growing and jons are being created here in Oz, then why care about low paying jobs go overseas ???

It makes our businesses more productive, and competitive?

Would you rather our companies go bankrupt,  or be taken over by more efficient foreign companies

I dont care if more jobs go overseas, as long as we are creating jobs here to provide employment for our citizens. Its a win win

Youth unemployment in my region is around 25 to 30%.

If I were you Robi, I'd move out of Boganville

I live in paradise and my community is teeming with social and environmental activists. Certainly not Boganville. Where do you live Solly? Paddington?

"Social and Environmental activist" - in other words Dole Bludgers.

No wonder unemployment is at 30%

I'm a travelling gypsy. No fixed abode...

I don't know any "dole bludgers" (your words, not mine) but I do know we have high youth unemployment because the jobs are not there for them.

That's enough Solomon..I was hoping to keep this thread trouble free. Don't spoil it with stupid remarks please.

Which remarks are stupid Dinks?

The one about the economy being strong. 

Or your stupid comment about jobs going overseas ?

Yours Soloman - trolling mate not allowed here or else The Box will be back.

Your insulting remarks to Robi which has no relevance to my topic, Soloman.

And of course these Economy figures for growth are nice indeed and show that companies are making good profits. Stock Exchange jockeys are happy enough. But ask Glenn Stephens and he will tell you different.

But growth figures alone has nothing to do with this thread re jobs, in reality, because of course much of that growth being profits, go overseas to foreigners and yes they do pay company taxes but anyone who follows the economy knows that today at long last it has started to be a talking point and something may at last be done about "profit shifting" , meaning these companies with overseas companies in their holding group, shift profts around lowering the tax paid here in Australia and in other countries hence G20 talking about it.

Hopefully shafting it. But dont hold your breath.

Meanwhile far too many jobs have gone overseas and we still have more unskilled arrivals who cant work if no work for them and most growth in jobs is in services and tech areas meaning skilled etc and why we have a problem with youth who would have started on the ladder way back up to a career path eithr trade or factory etc. And why we have many with degrees driving fork lifts taxi's too. Also why with car industry shutting down in 2016/7 another lot of workers thrown on the scrap heap. Due to high electricity costs and unions being bolstered under last Labor government too. All costing us jobs. Jobs for all ages but worse for both ends of the spectrum - over 50 and under 30. Penalty rates are a drawback too.

Not new been happening since mid 80's when Hawke lowered the tariffs. Cheaper goods and as we lost jobs to China South Korea Burma Indonesia etc and their labour cheaper more manufacturing went - and last hit was carbon but worse  before that was the Renewable Energy Targets which had already shot electricity up by around 60-75% befor Carbon making us even less competive.Carbon Tax only added to the pain around 8-10% more

and we have had the age discrimination act since 2004 no one policed it at all did they ? Still see ads for up to 35 or 40, when should be retirement age, 65 current as in UK and other countries with age acts to stop this 'younger' business. And then too pay for youngsters starting out is still too high which means they are kept out of the jobs they once did to get a foot in the door.And paying Youth allowance means not kicked out to take any job as we all were encouraged to do by our parents.

Actually lots of work to be done but still I see not a lot today with these MPs of all parties too busy playing politics even now, More important re MH17 than sorting out our workers future and current languishing on the dole. Media too blame imo too maybe 24 hour cycle or social media and we all comment etc.

Whatever. it has to be sorted. As well as sorting out income from those not on PAYE, who have no chance of avoiding tax like those not on it. Too many loopholes. In fact they lie too saying we have highest tax rate at what 49% with 2% added when UK has 60% which Labour there brought in and not many noticed until recently needing more income too like all countries where outgoings have overtaken that coming in to pay for them.

So Dinks is correct we have a problem and it is worrying. Where the money is coming from to pay the services pensions which is why this Budget is bad and not going anywhere too. All a worry.

We should "Kick Arse" as the Yanks say!We pay the pollies wages after all.

 

 

Excellent post BigVal..couldn't have explained it better myself. You have covered many salient points and thanks for taking the time to write it. Cheers!

Why cannot many jobs be formed as there are so many places "falling by the wayside" because they are ignored. Hospitals are not as clean as they once were - railway stations unmanned - and no conductors on trams plus millions wasted on u-beaut (supposedly) machines. I would think everyone can think of some place needs help and work done, especially elderly folk. Why pay dole to healthy people who could be given paid jobs with young people being top of the list for people who need to learn "work ethics" rather than hand outs.   

Good point Phyl..I think that's because some of our power hungry Parliamentarians, whose salaries we pay, haven't got much in the way of brains. All we hear about are task forces being set up by people who don't know what the task is in the first place.

As a long time PMG/TELECOM/TELSTRA user and shareholder,I call on Telstra to return all call centre jobs to Australia,reduce salaries of jobs producing nothing (middle management),reduce Directors and Executive salaries and perks  to a realistic level,and sack all Directors to appoint the every day elderly retired baby boomers to run the show. If call  centre jobs are returned to Australia, we are going to hear the same Indian and Asian accents,who like the current overseas call centres, don't have a clue what we are saying,and takes hours to get anything finalised..

Agree absolutely The Forgotten, let's all take up arms together. I regard middle management as the scourge of big business, you know the old saying..too many cooks spoiling the broth!

It comes down to profits and the top executives getting huge pay rises.

The rich get richer at any cost.

Then hockey will screw the people losing their jobs.

Good point, Sick of BS..I am also sick of it.  The divide between the rich and the poor keeps getting wider and wider. As for Hockey, well, he has turned into something else. I wish he would stop referring to his migrant father who worked all hours to get what he has.

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