Australia Post delivers record-breaking Christmas

Australia Post has recorded its biggest month ever in its 211 year history, with more than 52 million parcels delivered during December, an almost 20 per cent increase on the previous year.

The strong growth in online continued into December, with 19 days for the month where more than two million parcels were delivered across the country. During the month over 21 million customers were also served at Australia Post’s more than 4000 Post Offices, including regional and remote locations.

Making use of up to 20 dedicated freighters and additional cargo space on limited domestic passenger flights, Australia Post uplifted over 7400 tonnes of airfreight, up 76 per cent when compared to the same month last year, including more than 490 tonnes on the busiest night.

Acting chief executive Rodney Boys said while the organisation had predicted it would be Australia Post’s busiest Christmas ever, it exceeded expectations.

“There is no denying that online shopping grew strongly through 2020, and this reached a new level in December as millions of people chose to buy their Christmas gifts online,” said Mr Boys.

“Ongoing COVID-19 restrictions, social distancing and reduced domestic flights coupled with significantly higher parcel volumes, meant that delivering Christmas 2020 for all Australians was always going to be incredibly challenging."

Parcels volumes were buoyed in December as Australians bought up big on food and liquor, fashion, and home and garden products up 50 per cent, 37 per cent and 36 per cent respectively compared to December 2019. Fashion accessories, adventure and sporting items and books also proved popular with strong growth compared to November.

How many parcels did you order delivered this Christmas? Did all your gifts arrive in time?

10 comments

Too bad they cannot do as well with letters

Australia Post is pathetic at delivering mail in my area. I sent a Christmas card to a dear friend with a lovely

photo of 5 of our best friends taken when we were young ladies, she never received it and she only lives 4ks from

my place, I should of hand delivered it. Also my niece from Melbourne sent a small parcel for my Sister and me and

it has never arrived.



I don't do a lot of online shopping but the little I did order before Christmas arrived reasonably promptly. All sellers were warning that there could be delays so being a couple of days over the expected delivery date was 'on time' as far as I was concerned. Snail mail is another kettle of fish altogether. I just won't use it anymore, mainly because I never have stamps on hand and refuse to stand in a line at the Post Office to buy the damn things.

I used to buy stamps online but now, when I am eligible for senior's concession stamps they aren't available online. I have to go to a Post Office and show my concession card. So effectively, when I was younger and fitter they would post them to me but now that I am older and frailer I have to stand in line.

I just received my Tax Return cheque in the mail today. It is post marked 18 November, so it is not really a great achievement when we pay 149 times greater the postage for a domestic letter than the global average to support executive bonuses and receive no delivery.


PS: It is not a rural issue, I live 9km from Sydney CBD and the ATO office was Penrith.

We posted our Xmas cards to our NZ family members two weeks BEFORE Xmas, they have just started arriving in the last week ! What a waste of effort (and money). I'm not even going to bother sending a birthday card to my NZ granddaughter who has a birthday in a week or so, it probably won't get there until February ! Fair enough, there's more than just Australia Post involved here, but JEEZ ! I'm also waiting on an online purchase scheduled for delivery 4th Jan, still no sign of it !

So what do they want? A Medal? For doing the job they exist to do?

Not impressed personally. They cannot deliver a letter across the same suburb in less than a week and then only actually deliver twice a week at best.

Just wait and see. After all the self-congratulatory back-slapping stops, they will raise postage again!

I have a parcel with aus post have had it since Wed 6/1 for processing today is 12/1 no further updates how much more time do they need really to get it in the system. I could drive from Adelaide to Sydney and back again in less time. I vow and never will buy online anytime in2021. Aust post are the pits for deliveries.

Amazingblogger asks: can money buy happiness?


No! But you can be miserable in comfort!

As KSS says Aust Post only delivers twice a week and to top it all off you cannot find out which are your delivery dates.

What a mess that Kevin Rudd made of our Post Office.

Sadly you cannot even find out which 2 days Aust Post makes delivery of your letters.

I am still getting my Xmas cards.

Aust Post operates on Ageism Policy

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