Great Southern Rail (GSR)
My wife tried to book a winter trip for the two of us on The Ghan, Darwin to Adelaide.
When she phoned on Thursday 3 May 2012, she was told there were no bookings available until August, so she made an August booking with a 25% discount for Seniors.
Wenesday 9 May 2012 we received an email from GSR advertising the same trip, but "Buy one get one FREE" for travel between 1 June to 31 August 2012.
http://www.greatsouthernrail.com.au/site/specials/buy_one_get_one_free.jsp
Two emails to GSR, asking why my wife was misinformed, have had replies which ignore the question.
Anybody had similar experience/s with GSR?
Hi JJ
would you like us to share this with our contact at GSR and see if we can get an answer for you?
cheers
Kaye